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Does the acknowledgement arrive when someone withdraws?

After “confirm withdrawal”, your shop must send an acknowledgement right away, with content, date and time. No scanner can see this, because you have to actually withdraw. Here you get a test address, submit a withdrawal with it, and this page shows you what arrived.

Chapter 2: The withdrawal button

The test address is valid for two hours. The mail your shop sends lands with my mail provider Resend and is only read for this result. A technical check, not legal advice.

Questions

Does the test withdrawal go into my real system?

Yes, it runs through your shop like a real one. Use a test order and mark the case as a test afterwards, so nobody triggers a refund.

My form needs a real order number.

Then place a cheap order with the test address first, and cancel it after the test.

Nothing arrives.

Then your shop sends no acknowledgement, or it is stuck in your mail provider’s spam filter. You need to fix both: the acknowledgement is required.

Who sees the mail?

It lands with my mail provider Resend and is only read automatically for this result. The test address is valid for two hours.

Is this legal advice?

No. The test checks whether certain details are in the mail. Whether your whole process fits is in chapter 2.

All chapters and your checklist